Terms and Conditions (AGB)
General Terms and Conditions
The following terms and conditions (AGB) also contain legal information about your rights according to the regulations for distance contracts and electronic commerce.
1. Scope
These General Terms and Conditions (AGB) apply to all deliveries of Waldkauz GmbH & Co KG (hereinafter referred to as "Waldkauz") to consumers (§ 13 BGB). A consumer is any natural person who concludes a legal transaction for purposes that predominantly cannot be attributed to their commercial or self-employed professional activity.
2. Contracting Party
The purchase contract is concluded with Waldkauz GmbH & Co KG, Berghäuschensweg 57-59, 41464 Neuss, Germany. Commercial Register: Neuss Local Court HRA 7342, Germany.
3. Offer and Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer but an invitation to order. Errors reserved. By clicking the "Buy" button, you place a binding order for the goods listed on the order page. The purchase contract is concluded when we accept your order by sending an order confirmation by email immediately after receiving your order.
4. Right of Withdrawal
4.1. Consumers have a fourteen-day right of withdrawal.
Withdrawal Policy
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us:
Waldkauz Gmbh & Co. KG
Berghäuschensweg 57-59, 41464 Neuss
Germany
E-Mail: info@waldkauz.net
by means of a clear statement (e.g., a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not required. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Please address your return to:
Berghäuschensweg 57-59
Hinterhof, Lager
41464 Neuss
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including the delivery costs (except for the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we received the notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
4.2 Please avoid damage and contamination
Please return the goods in their original packaging, including all accessories and packaging components, with all protective packaging, if possible. If you no longer have the original packaging, please ensure suitable packaging for adequate protection against transport damage to avoid claims for damages due to inadequate packaging.
4.3 Please note that the modalities mentioned in paragraph 4.2 are not a prerequisite for the effective exercise of the right of withdrawal.
5. Prices and Shipping Costs
5.1 The prices stated on the product pages include the statutory value-added tax and other price components.
5.2 In addition to the prices indicated, we charge a flat rate of EUR 4.90 per order for delivery within Germany. The shipping costs will be clearly communicated to you on the product pages, in the shopping cart system, and on the order page. No further taxes or costs will be incurred.
6. Delivery
6.1 Delivery is only possible within the EU with DHL. We exclusively offer shipping to Switzerland through the service provider meineinkauf.ch. For further information or registration, please click on the following link: meineinkauf.ch
6.2 The delivery time is up to 5 days. Any deviating delivery times will be indicated on the respective product page.
6.3 We would like to point out that we assume no liability for the loss of packages that have been left due to permission to deposit ("desired location") and have subsequently disappeared.
7. Payment
7.1 Payment can be made by advance payment or PayPal. With a repeat order, you will also be enabled for invoice purchase.
7.2 If you choose the payment method of advance payment, we will provide you with our bank details in the order confirmation and deliver the goods after receipt of payment.
8. Retention of Title
The goods remain our property until full payment has been made.
9. Final Provisions
Should any provision of these General Terms and Conditions be or become invalid, the remaining provisions shall remain unaffected. In place of the ineffective provision, the relevant statutory provisions shall apply.
Further Information
Order Process
If you have found the desired product, you can add it to your shopping cart without obligation by clicking the button.
You can view the content of the shopping cart at any time by clicking the "Shopping Cart" button without obligation. You can remove the products from the shopping cart at any time by clicking the "Delete" button. If you want to purchase the products in the shopping cart, click the "Order" button. Please enter your data in the ordering process "Checkout." Your data will be transmitted in encrypted form. After entering your data and selecting the payment method, you will be directed to the order page, where you can review your entries again. By clicking the "Buy" button, you conclude the ordering process. The process can be canceled at any time by closing the browser window.
Contract Text
The contract text is stored on our internal systems. You can view the General Terms and Conditions at any time on this page. The order data and the General Terms and Conditions will be sent to you by email. After completing the order, your order data is no longer accessible via the Internet for security reasons.